(731) 671-8428 . Amity Therapy Solutions . Anne Marie Schoenherr, LMFT . Memphis, TN . annemarie@amitytherapysolutions.com

Frequently Asked questions

You’re wondering what the therapy process looks like

Here are a few questions that I am often asked. I hope that these answers help you find your way if you’re feeling a little lost or clear things up before we jump on a call.

Who Do I see?

I see adults (over 18) as individuals, couples, or within their family system.
I am not seeing children or teens, at this time.

I work with adults who are dealing with anxiety, who may be noticing issues with focus, relationships, boundaries, perfectionism, and/or self esteem (among other issues). Oftentimes, we find that the anxiety may be caused by things that happened in childhood, unfulfilling relationships, or undiagnosed problems.

The best way to find out what we should do is to schedule a phone consultation or complete an intake so that we can talk more about it.
For more information about availability and practice information, click here.

I do not discriminate based on any sexual orientation, religious preference, political stance, race, gender, age, etc.

I am an ally of the LGBTQIA+/Queer community, a sex positive therapist (accepting of kink and ethical non-monogamy), and I do not work from a religious perspective and often work with religious minorities and nonreligious clients

If you are interested in couples therapy, we only choose either couples OR individual therapy.

Although sometimes it seems like it would be easier and more convenient to see the same therapist for both individual and couples counseling, it can actually muddy up things during the therapy process. Seeing you with and without your partner can have negative effects on your relationship if I find out about a secret or you want an unbiased opinion about a decision in your relationship.

When we agree to do couples therapy, we rarely meet individually, so that there are no secrets between partners.


Learn more about me and my style here.

Where, When, & how often?

We will meet at the same time each week via a HIPAA-compliant and encrypted video (only available to those living in Tennessee, who are in state, at the time of service). It’s as easy as hitting a link that is e-mailed to you, popping in some earbuds, and chatting with me.

If you’ve never done this or feel nervous to try, I’m happy to do a free trial run before you ever commit to any session. 

I offer weekly sessions on Tuesdays or Wednesdays, typically between 10AM – 4:30 PM (Central Time), although there may be rescheduling opportunities available on some Thursdays or at times outside of these hours. 


Availability for specific session times for new clients may vary, are subject to change, and cannot be guaranteed. We will discuss what times I have open during our free consultation call.

Typically, we will choose a regular, weekly meeting time for your 50 minute sessions, unless we agree that a different frequency or session length would be a better fit for your clinical needs. Extended sessions may be available with advance notice. 

Once we choose a weekly session time, that is reserved for you indefinitely, until availability changes, you have met your treatment goals, or you would like to discontinue therapy. My availability calendar is always updated via the client portal, so that we never have to play phone tag or you’re left guessing when you can get on my schedule. This also means that you are financially responsible for the weekly session, unless there is a holiday or I have cancelled the appointment. 

Have another question?
The best way to discuss options is to schedule a phone consultation so I can give you the full run down of my practice policies and procedures.



How Much do sessions cost and what forms of payment can you use?

Individual Sessions (50 minutes)

Initial & Follow Up Sessions- $295

Multi-person Sessions (50 minutes)

Initial  & Follow-Up Sessions – $325


All services are self-pay (not able to be covered by insurance), although you may be eligible to submit a Superbill to your insurance company for Out-of-Network reimbursement. 

I accept cash, check, or credit/debit cards. You may also be able to use a health savings card, depending on your insurance.

All clients are required to have a credit card on file, but it will only be charged with your consent for services rendered or appropriate fees.

Credit cards are run through a secure site (Stripe) and are never in my personal possession.

Each client will receive a Good Faith Estimate, so that you are aware of cost of services prior to receiving care.

If you have any questions or are ready to get started, you can talk with me directly by scheduling a phone consult: here


All services are self pay only. This means that you pay out-of-pocket for all services and I do not take insurance of any kind.

Doing all self-pay allows you to participate in therapy privately, without the restrictions that insurance companies can place on the process. As I see therapy as a jointly-created process, it’s important to me that you have total freedom in how often you come in, what we discuss, and how we focus on the problems that are most important to you. This also means that any information, including diagnoses or other health information, cannot be accessed by your insurance company.

Some insurance companies still allow out of network benefits. If this is the case for you, I create a monthly statement (called a SuperBill) with all the information that you need to submit. I do not submit these documents for you.

You may also be able to use a Health Savings Account and/or Flex Spending Account or other similar cards to pay for billable services.

What are your rights under the No Surprises Act?

You have the right to receive a “Good Faith Estimate” explaining the cost of your medical care

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes  related costs like medical tests, prescription drugs, equipment, and hospital fees.

If you receive a bill that is at least $400 more than your Good Faith  Estimate, you can dispute the bill. Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.

 Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call Anne Marie Schoenherr, MS, LMFT at Amity Therapy Solutions at (731) 671-8428. 

WHAT the heck IS AN MFT?

Marriage and Family Therapist (MFT) is a mental health professional who sees each person as part of interconnected systems. This means that I won’t talk about just you, but how you work in your other communities and the impact you and systems have on each other.  I do this through individual, couple, family, and group sessions.

The best way to know more about us is to visit our professional association’s

what's my approach to therapy?

I take an integrative and collaborative approach, which means I use a variety of theories based on your needs and preferences in a way that combines how you and I both like to work together. I believe in the power of building on solutions and connecting past with present and future.

As a Marriage and Family Therapist, I always try to understand who you are in the context of your family, partner, friends, and communities to make changes that are meaningful and constructive for you.

I do rely heavily on EMDR (Eye Movement, Desensitization, and Reprocessing) Solution Focused, Transgenerational, and Collaborative theories. However, what is most important is that we talk in ways that make sense for you and meet the goals you want to achieve.

Click here for more about me.

What's your next steP?

We start out by setting up a chat over the phone . This is totally free and is for us to see how we may be a good fit. You can set this up  here.

After scheduling, you will get started in the all inclusive client portal and you will fill out a short questionnaire.

We will complete our 20-minute phone consultation and  I will give you time to think over if we will be a good fit. 

If we decide to move forward, I will send over the practice policies and you will fill out a questionnaire about you. This is all done online through the client portal so that you don’t have to take time out of your busy schedule to come in early.

Our first session will go over the process, your history, and answer any questions you have. 

The first 1-4 sessions are for us both to feel out the therapeutic relationship and see if we’re a good fit. If during that time, we agree to move forward, we will pick a designated time to meet on a weekly basis, make treatment goals, and review those upon completion or every 3 months.

As you progress toward completing goals and we mutually decide that therapy is no longer needed, we will discuss a plan for stopping therapy.

If you have more questions or you’re ready to get started, schedule your free phone consultation here.